FAQs

Frequently asked questions

FAQs

FREQUENTLY ASKED QUESTIONS

Field Services Group is an Australian owned and operated telecommunications installation company, contracted by telecommunications providers. We may have been contacting you to schedule an appointment or for further information regarding your upcoming appointment. Contact us for a callback.  

Typically, a Field Services Group technician will be at your premises for no longer than four hours. However, factors such as property access, technology type and even the weather can contribute to the installation time. Your FSG technician will keep you informed of any foreseeable delays.  

To reschedule your appointment, please contact your phone or internet provider who will rebook your appointment. If your service is a ‘Field Services Group Managed Plan  contact us on +61 2 9238 1987.  

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